taya99 Privacy Policy – Your Data, Handled with Care

When you register an account on taya99, we collect the personal details you submit through our registration form. This includes your full name, date of birth, email address, mobile number, and your preferred payment details for processing deposits and withdrawals in Philippine pesos (PHP). We also collect any information you provide when contacting our support team, updating your account profile, or responding to any verification requests we may send. This information is necessary for us to create and maintain your account, verify your identity in line with our legal obligations, and deliver the services you have signed up for. Without this information, we would be unable to provide you with a safe and compliant gaming experience on the platform. We store this data securely and only retain it for as long as it is needed to fulfil the purposes described in this policy or as required by applicable Philippine law. You are responsible for ensuring that the information you provide to us is accurate and up to date at all times.

When you access taya99 through a browser or our mobile app, we automatically collect certain technical information about your device and how you interact with the platform. This includes your IP address, device type, operating system, browser version, session duration, pages visited, and the actions you take within the platform such as games played and bets placed. We use this data to ensure the platform functions correctly on your device, to detect and prevent fraudulent activity, and to improve the overall user experience for Filipino players. This information is collected through standard web technologies including cookies and similar tracking tools, which are described in more detail in the section below. We do not use this automatically collected data to build advertising profiles or sell it to third-party marketers. The data is analysed in aggregate form wherever possible to protect individual privacy while still allowing us to maintain and improve our services. You may adjust your browser settings to limit certain types of automatic data collection, though this may affect the functionality of some platform features.

taya99 uses cookies and similar technologies to keep you logged in, remember your preferences, and ensure the platform operates smoothly across sessions. Cookies are small text files stored on your device that allow us to recognise you when you return to the platform and to maintain the security of your session. We use strictly necessary cookies that are essential for the platform to function, as well as performance cookies that help us understand how players navigate the site so we can make improvements. We do not use third-party advertising cookies or share cookie data with external marketing networks. You can manage your cookie preferences through your browser settings at any time, and you may delete existing cookies from your device. Please note that disabling certain cookies may limit your ability to use some features of the platform, including staying logged in between visits. Our use of cookies is designed to enhance your experience as a player in the Philippines, not to monitor your activity outside of our platform.

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes under any circumstances. We may share your data with trusted service providers who assist us in operating the platform, such as payment processors who handle PHP transactions, identity verification partners, and technology providers who support our infrastructure — all of whom are bound by strict confidentiality obligations. We may also disclose your information to regulatory authorities, law enforcement agencies, or other government bodies in the Philippines where we are legally required to do so, for example in connection with anti-money laundering obligations or a lawful investigation. In the event that taya99 undergoes a business restructuring or acquisition, your data may be transferred to the successor entity, subject to the same privacy protections described in this policy. We will always inform you of any material changes to how your data is shared. We never share your personal information with other players or make it publicly visible on the platform. Any third party that receives your data on our behalf is required to handle it in accordance with applicable Philippine data protection standards.

We implement industry-standard security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and our servers is encrypted using secure protocols, and sensitive information such as payment details is handled through certified payment gateways that meet international security standards. Our internal systems are protected by access controls that limit who within our organisation can view your personal data, and all staff with access to player information are trained in data protection best practices. We conduct regular security reviews and vulnerability assessments to identify and address potential risks to our platform and the data it holds. In the unlikely event of a data breach that affects your personal information, we will notify you and the relevant Philippine authorities in accordance with our legal obligations and within the timeframes required by law. While we take every reasonable precaution to protect your data, no system is completely immune to risk, and we encourage you to use strong, unique passwords and to keep your login credentials confidential. If you suspect that your account has been compromised, please contact our support team immediately so we can take swift action to secure it.

As a player based in the Philippines, you have a number of rights over the personal data that taya99 holds about you, in accordance with the Data Privacy Act of 2012 and its implementing rules and regulations. You have the right to be informed about how your data is collected and used, which is the purpose of this Privacy Policy. You also have the right to access a copy of the personal information we hold about you, to request corrections if any of that information is inaccurate or incomplete, and to request the deletion of your data in certain circumstances, such as when it is no longer necessary for the purposes for which it was collected. You have the right to object to certain types of processing, including direct marketing, and to request that we restrict how we use your data while a complaint or query is being resolved. To exercise any of these rights, please contact our support team using the details provided in the footer of this page, and we will respond within the timeframe required by applicable law. We will never penalise you for exercising your data rights, and we are committed to handling all such requests with care and respect.

We retain your personal information for as long as your account remains active and for a reasonable period thereafter, in order to comply with our legal and regulatory obligations under Philippine law. Transaction records, identity verification documents, and account activity logs may be retained for a minimum period as required by applicable anti-money laundering and gaming regulations, even after an account has been closed. Once the applicable retention period has expired and there is no longer a legal basis for holding your data, we will securely delete or anonymise it so that it can no longer be linked back to you. If you request the deletion of your account, we will process that request in accordance with our legal obligations and inform you of any data that we are required to retain and for how long. We do not retain data beyond what is necessary for the purposes described in this policy. Our data retention practices are reviewed periodically to ensure they remain proportionate and compliant with the latest Philippine data protection requirements. For specific questions about how long we hold particular types of data, please reach out to our support team.

We may update this Privacy Policy from time to time to reflect changes in our practices, the services we offer, or applicable Philippine laws and regulations. When we make material changes, we will notify registered players through the platform or via the contact details associated with their account, and we will update the "last updated" date at the top of this page. Your continued use of taya99 after any changes have been published constitutes your acceptance of the revised policy. We encourage you to review this page periodically so that you are always aware of how your information is being handled. If you disagree with any changes to this policy, you should stop using the platform and contact our support team to discuss your options. Previous versions of this policy are not retained for public access but may be requested through our support channels. We are committed to keeping this policy clear, accurate, and up to date at all times.